At Amita’s Basket, customer satisfaction is our top priority.
We work hard to deliver fresh and quality products to your doorstep.
However, if there’s ever an issue with your order, our team is here to help you with easy return, refund, or cancellation options.

🥦 1. Return Policy

• We accept returns only for damaged, expired, or incorrect items received.

• Perishable items like fruits, vegetables, dairy, bakery, and meat cannot be returned once delivered unless there’s a quality issue.

• The item must be reported to us within 24 hours of delivery along with a clear photo of the issue.

• To raise a return request, contact us via WhatsApp (+91-9810501567) or email at amitasbasket@gmail.com.

💰 2. Refund Policy

• Once your return request is approved, a refund or replacement will be issued.

• Refunds are processed within 3–7 business days to your original payment method.

• In case of COD (Cash on Delivery), refunds will be made via UPI or bank transfer.

• Partial refunds may be issued if only part of your order is damaged or missing.

🚫 3. Cancellation Policy

• Orders can be cancelled before they are packed or dispatched.

• Once your order is out for delivery, it cannot be cancelled.

• If you wish to cancel, please contact us immediately via phone or WhatsApp at the above number.

• For prepaid orders cancelled in time, a full refund will be processed within 3–5 working days.

⚠️ 4. Exceptions

No returns or refunds will be accepted in the following cases:

• Wrong address provided by the customer.

• Product not stored properly after delivery.

• Delay due to unforeseen circumstances (like weather, traffic, etc.).

📩 5. Contact for Support

If you face any issue with your order, please reach out to us:

Amita’s Basket
📍 Shop No.1, Maitri Apartment, IP Extension, Patparganj, Plot No. 28, Delhi – 110082
📞 +91-9810501567
✉️ amitasbasket@gmail.com